Terms and Conditions
Last updated: April 2026
What This Is
This service is operated by tradingallianzpro.com ("we", "us", "our"). TradingAllianzPro is a subscription software product that helps traders log trades, track performance, and get AI-powered insights. By creating an account and using the service, you agree to these terms.
Your Account
- You must be 18 or older to use this service.
- Keep your login credentials private — you are responsible for everything that happens under your account.
- Provide accurate information when signing up.
- One account per person. Do not share access.
What You Get
- Free plan: 10 AI credits per month, core journaling features.
- Essential plan ($9/mo): 30 AI credits, MT5 sync, chart analysis, notebook.
- Pro plan ($29/mo): 150 AI credits, all features including prop firm tracking.
- Credits refresh monthly. Unused credits do not carry over.
- Extra credit packs can be purchased separately.
Payments
- Paid upgrades are currently processed manually by our team after your request is reviewed.
- Until instant checkout is released, activation may take up to 24 hours.
- When Paddle checkout is enabled, Paddle will be the seller of record and billing terms will be updated in this section.
Refunds
Subscription plans (Essential and Pro) are eligible for a full refund within 14 days of payment. Credit packs are non-refundable. Full details are in our Refund Policy.
What We Are Not
- This is not financial advice. AI summaries and analytics are for information only.
- We are not responsible for any trading decisions, profits, or losses.
- Past performance shown in the app does not predict future results.
No Warranties
- The service is provided as is, without any guarantees.
- We do not promise 100% uptime or error-free operation.
- If something goes wrong, our total liability is limited to the amount you paid us in the last 3 months.
Acceptable Use
- Do not attempt to hack, scrape, or reverse-engineer the platform.
- Do not resell or sublicense access to others.
- Do not use the service for anything illegal or harmful.
Changes
We may update these terms from time to time. We will notify you of significant changes via email or in-app notice. Continued use means you accept the updated terms.
Questions
Use the Contact / Support form inside the app (Settings menu) to reach us with any questions or concerns. You can also visit tradingallianzpro.com for more information.